There are two levels of critical training, initial and continual. At the start of every program or with the opening of a new refill center, we provide sufficient in depth education to insure that your employees are proficient with: all technical refill procedures, equipment functionality and operation, day-to-day operations, historical background of the market, technical selling techniques, and detailed operation manuals.
This training is a huge differentiating factor from your competition, as it puts you in the position of having knowledgeable employees that can properly direct customers to the best solution for them. You are now not only in the business, but helpful and convenient.
Our commitment extends to providing continual training to your employee populace for; refresher sessions, new employees, and new technology changes to both cartridges and equipment. The most significant problem with other business models addressing this market, is the inflexibility to technology changes and the impact that they have on the entire selling process. Technical selling techniques, which is part of the training process, will differentiate you from all other retailers.