We believe that the current market characteristics leads to the conclusion that our suggested model is the best fit to address and fulfill consumer demand for inkjet cartridges. We have constructed our responsibilities around the tasks required to support your store managers and employees to achieve success. A critical aspect to our relationship will be store-level and corporate account management.
We will continually provide; updates to manuals, technical support, software upgrades, resolution to equipment issues, inventory and supplies management, support for field customer issues, and overall program reviews.
Our service managers will be in your stores on a regular basis to meet all the customer service objectives that we have mutually established. We will also provide a senior account manager that possesses responsibility to manage the entire process. They will work with your designee to facilitate all action items and review progress. Formalized operational and financial reporting will be customized to meet your needs.
We fully realize that your managers can not spend the required time and effort necessary to satisfy all the critcal factors necessary for success in this market opportunity. It is precisely for this reason that we have developed this model and believe that it currently best suits all aspects of the sales process.
Our experience in major account management will facilitate the communication requirements and play a major role in the day-to-day operational fluidity. There will be a multi-level interface network throughout our organizations.