Frequently Asked Questions

Thanks for your interest in The Cartridge Outlet. We have organized our frequently asked questions by categories. Please click on any of these links to see related questions and corresponding answers. If you still haven't found the information you're looking for, please contact us and submit your question in the "Comments/Questions" box at the bottom of the form.

Do you refill or remanufacture toner cartridges?

We remanufacture laser toner cartridges. There is a difference between remanufactured and refilled toner cartridges. Refilling a toner cartridge is drilling a hole and putting new toner inside. This practice along with smaller operators that cut corners during the remanufacturing process can cause many problems. Our toner cartridges are remanufactured in an ISO certified environment in which parts are replaced (i.e. - drums, gears, toner, etc). All of our remanufactured cartridges are tested prior to shipment and we offer the same 100% satisfaction guarantee as our ink-jet products.

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